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Friday, 13th December 2019
Membership Volunteer

MAIN PURPOSE OF THE JOB
The main purpose of the Membership Volunteer is to provide mentorship support necessary to drive APCA’s membership strategy.

Reports to: IT Manager
Location: The post holder can either be based at the APCA Secretariat in Kampala, Uganda or work remotely from any part of the world.

Main areas of responsibility.

  • Provide support and guidance in building relationships with APCA members to ensure continuous active engagement.

  • Promote, develop and maintain effective and supportive strategies across department lines to create internal collaborative approaches for increasing membership growth and retention.

  • Provide guidance with data processing tools that determine membership trends to ensure membership satisfaction.

  • Evaluate and interpret data to determine the need for specific strategies for membership recruitment.

  • Work closely with communications department to develop key messages that drive membership growth through APCA’s website, ehospice and social media.

  • Develop promotional activities that support membership growth.

Minimum Academic Qualifications

  • Bachelors degree in any field.

Required Skills

  • Building and managing membership communities and associations in a membership-based organization.

  • Experience of managing data relating to the organisation and registered members

  • Communication skills (written & verbal)

  • Ability to represent APCA at all levels, including the ability to develop and maintain strong relationships internally and externally

  • Ability to work on own initiative within legislative and organizational frameworks

  • Strong team player with ability to build a collaborative working environment

  • Demonstrated proficiency and experience in customer service with high standards of timeliness and responsiveness.

  • Competent in use of databases, computer networks, internet and editing, and social media platforms such as Facebook, Twitter, Instagram etc.